Privacy Policy
Last updated: April 2026
1. Information We Collect
When you use our services at Craft Computers, we may collect personal information such as your name, email address, phone number, and physical physical address (if applicable for on-site services). We also collect device-specific information related to the repairs you bring in.
2. How We Use Your Information
We use the information we collect strictly to provide, maintain, and improve our repair and technical services. Specifically, your phone number and email address are used to send critical updates regarding your computer's diagnostic status, repair completion, and billing.
3. SMS and Mobile Data (A2P 10DLC Compliance)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@craftcomputers.com or call us at (619) 626-2667.